WinningAura support
Questions, answered.
Straight answers about names, domains, brand kits and your account.
26 answers
Getting startedWhere should I start?
Already have a name? Start with Test a name to assess its sound, online availability and next steps. If you are starting from an idea, use Explore ideas. Save promising names to your shortlist before developing an identity in Brand Studio.
Getting startedDo I need to share my whole business idea?
No. A short description of what you are building and who it serves is enough. Avoid sharing confidential plans, personal information or trade secrets. You can test an existing name without describing your business.
Getting startedCan I use a picture instead of a written idea?
Yes. Explore ideas accepts a reference picture with or without a written description. A mood board, object or place can communicate the feeling you want. In Brand Studio, a reference picture can influence colours, typography and the symbol concept. Upload only images you have permission to use.
Privacy & troubleshootingWhy is my microphone not working?
Allow microphone access when your browser asks and check that another application is not using it. Recording needs a secure connection and a supported browser. Your recording is sent for transcription after you stop. You can edit the transcript before submitting, or type instead.
DomainsWhat do the domain availability labels mean?
Available means the registry check found no registration record at the time of the check. Registered means an existing registration was found. Likely available means a DNS-only fallback found no records; a domain can still be registered without DNS. Couldn't verify means the service could not confirm the status. Always confirm with a registrar before purchasing.
DomainsDo I need an account with a domain-checking service?
No. WinningAura checks domains on your behalf through free, public registry sources, with a DNS fallback when needed. You do not need third-party API keys or a separate service account to run a check here.
DomainsWhich domain endings can I check?
You can select .com, .ai, .co, .io, .app and .net. Results apply only to the endings you selected, not every possible extension. Registry coverage varies; some checks may use the less conclusive DNS fallback.
DomainsDoes a check reserve or register a domain?
No. Checking a domain, saving a name or generating a brand kit does not reserve it. Registration takes place with a domain registrar, subject to its current price and terms. WinningAura does not complete a domain purchase for you.
DomainsWhat if the name I want is taken?
Use Explore similar ideas to develop alternatives around the same meaning or sound. You can also check another ending. An available ending does not resolve a trademark conflict, so screen the name before committing.
DomainsDoes the budget option give me a domain price?
No. Modest, Standard and Premium guide the style of suggestions and the budget-fit assessment; they are not live quotes. Registry availability does not establish the registration or renewal price. Check both prices with your registrar.
Name intelligenceWhat does Vet this name assess?
The report considers pronunciation, spelling after hearing the name (the radio test), meaning and roots, sound associations, numerical cues, cultural risks, budget fit and an indicative trademark screen. These are AI-assisted judgments, not verified market research or legal clearance.
Name intelligenceIs a high name score a guarantee?
No. The score is a comparative aid, not a prediction of commercial success. Test the name with real members of your audience, check official trademark records and confirm domain availability before deciding.
Name intelligenceAre foreign-language and numbered names safe to use?
The engine considers foreign roots, pronunciation, unintended meanings and number associations. Screening can miss dialects, slang, homophones or cultural context. Have native speakers in your target markets review the final name; associations with numbers are not universal.
Name intelligenceDoes WinningAura clear trademarks?
No. A domain can be available while a similar trademark exists. The AI screen is preliminary and may be incomplete or wrong; it is not an exhaustive search of official registers. Consult the relevant trademark offices and a qualified professional for your countries and classes of goods or services.
Name intelligenceAre suggested names exclusive to me?
No. AI can suggest similar names to different people, and existing businesses may use them. A generated suggestion does not create ownership or exclusive rights. Carry out your own domain, business-name and trademark checks.
Brand StudioWhat is included in a brand kit?
Brand Studio develops a tagline, personality, tone-of-voice words, a five-colour palette and heading/body font pairing. You can request logo and symbol images, adjust colours and fonts, and download the brand guide and generated images.
Brand StudioCan I use the generated logo straight away?
Treat it as a starting point. Inspect lettering, small-size legibility and resemblance to existing brands. AI images are not guaranteed to be unique or production-ready vector artwork. Review rights and obtain professional clearance before a commercial launch.
Brand StudioShould I check font licences?
Yes. Studio offers Google Fonts pairings. Check the licence for each selected font and your intended use before distributing or embedding it. A downloaded guide is not a transfer of third-party font rights.
Brand StudioWhere is my downloaded brand kit?
Check your browser's downloads list and your device's Downloads folder. Allow downloads if your browser blocks them. Keep a copy of the guide and images: account sign-in currently syncs shortlisted names, not your studio projects.
Accounts & shortlistCan I use WinningAura without signing in?
Yes. You can explore, test and save names as a guest. Your guest shortlist is stored only in this browser on this device. Clearing site data, using a different browser or private browsing can make it unavailable.
Accounts & shortlistHow does my shortlist sync?
Sign in to merge this device's saved names with your account favourites. Account favourites can then load on another device when you sign in there. This is shortlist sync, not automatic saving of generated reports, uploads or brand kits.
Accounts & shortlistWhy can I not sign in?
If you registered by email, confirm your email first and check spam or junk folders. Use the password reset option on the sign-in page if needed. If you used Google, try Google sign-in again. Never share your password or confirmation link.
Accounts & shortlistHow do I remove a saved name?
Open Shortlist and use the remove control for that name, or toggle its saved heart on a result. When signed in, the removal updates your account favourites as well. Signing out is not the same as deleting your account or clearing the device shortlist.
Privacy & troubleshootingWhat happens to my text, pictures and voice?
Submitted text and reference images are processed by AI services through Lovable's AI gateway. Voice recordings are sent for transcription. Domain queries are sent to registry or DNS services. Avoid confidential or sensitive material; provider processing and retention may differ from what is saved in your WinningAura account.
Privacy & troubleshootingWhy did a check or generation fail?
Public registries and AI services can time out, rate-limit requests or be temporarily unavailable. Check your connection, wait briefly and try again. A failed check never establishes that a domain is available. For pictures, use a supported PNG, JPEG or WebP image; audio uploads must be under 10 MB.
Privacy & troubleshootingHow can I request my data or account deletion?
You can remove individual favourites in Shortlist and clear guest data through your browser's site-data settings. There is not yet a self-service account deletion or data export option. The operator's privacy contact must be published before account-level requests can be reliably supported; see the Privacy notice for this launch requirement.
Before you commit to a name
Confirm the domain at a registrar, review trademarks in your target markets, and test pronunciation with real people. A thoughtful final check is part of a winning start.
Test a name