WinningAura support
A little clarity goes a long way.
Find the answer and keep moving towards your winning name.
4 answers
Privacy & troubleshootingWhy is my microphone not working?
Allow microphone access when your browser asks and check that another application is not using it. Recording needs a secure connection and a supported browser. Your recording is sent for transcription after you stop. You can edit the transcript before submitting, or type instead.
Privacy & troubleshootingWhat happens to my text, pictures and voice?
Submitted text and reference images are processed by AI services through Lovable's AI gateway. Voice recordings are sent for transcription. Domain queries are sent to registry or DNS services. Avoid confidential or sensitive material; provider processing and retention may differ from what is saved in your WinningAura account.
Privacy & troubleshootingWhy did a check or generation fail?
Public registries and AI services can time out, rate-limit requests or be temporarily unavailable. Check your connection, wait briefly and try again. A failed check never establishes that a domain is available. For pictures, use a supported PNG, JPEG or WebP image; audio uploads must be under 10 MB.
Privacy & troubleshootingHow can I request my data or account deletion?
You can remove individual favourites in Shortlist and clear guest data through your browser's site-data settings. There is not yet a self-service account deletion or data export option. The operator's privacy contact must be published before account-level requests can be reliably supported; see the Privacy notice for this launch requirement.
Before you commit to a name
Confirm the domain at a registrar, review trademarks in your target markets, and test pronunciation with real people. A thoughtful final check is part of a winning start.
Test a name